There’s a ‘knowledge gap’ between customers and businesses and that’s how extra money is made in the business world today.
According to statistics, customers always pay more for necessary services because they don’t actually know how and when to push back.
The same goes for the automotive business. Many mechanics won’t tell you a lot of things. Instead they attempt to take as much extra money as they can from your pocket.
However, that’s why we exist! Today, we’ll reveal a few important things your mechanic won’t tell you when it comes to improving your car’s efficiency.
Not All Mechanics Are Equal
When you need to repair your car or your car is in need of maintenance, you have a lot of choices where to take it. You can choose a car dealer, a chain-store franchise, a department or a single mechanic who owns their own service station. You should choose where to take your car depending on the type of service you need, your car’s condition and age.
However, if you take your car to the wrong garage, no mechanic will tell you that someone else may provide you a better service. Keep that in mind and research before you take your vehicle to any garage.
Some Maintenance is Best Left to the Specialists
According to the National Institute for Automotive Service Excellence, mechanics should be specialized in 8 automotive fields, including electrical systems, brakes, engines, heating, air conditioning and more. When you take your car in to a service station, always check if the mechanic who will be working on your car has certificates for the work you require.
These certificates should be renewed every five years. However, don’t always rely on fancy papers but ask for customer reviews. If they don’t have reviews or won’t share them with you, think twice before you leave your car in the hands of a mysterious and uncooperative person. Even if they can’t fix your car properly, they will never tell you to ask for another mechanic or ask for a second opinion about a repair or maintenance problem.
Not All Repair Work Will Be Necessary
But of course they will still charge you extra for it.
It’s a legendary story. You leave your car to the mechanic and when you come back, they point out the additional repairs they’ve made without asking. In other words, they obligate you to pay for something you didn’t ask, which is frustrating! However, in order to avoid this, point out that you don’t want any additional repairs before you leave your car in the hands of some mechanic.
Beware of Getting Charged For Work Not Completed
Whether it happens on purpose or by mistake, either way – it happens!
Imagine you drop your car off at the service station to have the filters, belts, and fluids replaced. However, all the professional mechanics are currently busy and the mechanic who will be working on your car is hired yesterday. We’re not saying that he sucks at his work, but due to stress or confusion, he might forget to replace some of the parts you asked for.
In order to avoid this, always ask to see the old parts, and attempt to inspect the new parts installed on your car.